Made in Arnhem Land Marketplace — Fees & Commission
Overview
Made in Arnhem Land Marketplace is committed to supporting Indigenous Australian artists and sellers with a fair, transparent fee structure. We keep our platform fees simple so you always know what you earn before you list a product.
There are no monthly subscription fees, no listing fees, and no hidden charges. We only earn when you earn — a single commission is taken per completed order.
Platform Commission
10%
per completed order
Made in Arnhem Land Marketplace charges a 10% commission (excluding GST) on the unit price of each product sold. This commission is deducted only from the product price — it does not apply to shipping costs.
Applied to unit price only
The 10% commission is calculated on the pre-GST unit price of each product. Shipping fees collected at checkout are not included in the commission calculation.
GST exclusive
Commission is calculated on the price excluding GST. If your product is listed at $110 (GST inclusive), the commission is calculated on $100 — the ex-GST amount.
Per completed order
Commission is only deducted when an order is successfully completed. Cancelled or fully refunded orders are not subject to commission.
How Commission Works
When a buyer completes a purchase, the platform automatically calculates the commission due from the seller's product revenue. The process works as follows:
- 1
Buyer places an order and payment is processed securely through Stripe.
- 2
Stripe deducts its payment processing fees from the transaction total.
- 3
Made in Arnhem Land Marketplace deducts its 10% platform commission from the ex-GST unit price of each product in the order.
- 4
The remaining product revenue, plus 100% of the collected shipping amount, is paid out to the seller.
Shipping & Handling
Sellers are responsible for fulfilling and dispatching orders to buyers. The full shipping amount collected at checkout is passed on to the seller — Made in Arnhem Land Marketplace does not take any commission on shipping.
- ►Sellers set their own shipping rates when listing products.
- ►100% of the shipping amount collected from the buyer is remitted to the seller.
- ►Sellers are responsible for packaging, dispatch, and tracking.
- ►International shipping is available where enabled by the platform and set up by the seller.
Payment Processing (Stripe)
All payments on Made in Arnhem Land Marketplace are processed securely by Stripe. Stripe charges their own payment processing fees for each transaction, which are separate from the platform commission.
Stripe's standard fees (subject to change — refer to stripe.com/au/pricing for current rates):
- ►Domestic cards: 1.7% + A$0.30 per successful transaction (standard Stripe Australia rates)
- ►International cards: higher rates may apply depending on card origin
- ►Currency conversion fees may apply for non-AUD transactions
Stripe fees are charged independently and are not controlled by Made in Arnhem Land Marketplace. Sellers should refer to Stripe's official pricing page for the latest rates.
What Sellers Receive
After all deductions, here is what a seller receives from each completed order:
| Component | Seller Receives | Notes |
|---|---|---|
| Product price (ex-GST) | 90% | 10% platform commission deducted |
| GST component | 100% | Sellers are responsible for GST obligations |
| Shipping collected | 100% | Full shipping amount passed to seller |
| Stripe processing fees | Deducted by Stripe | Applied before seller payout |
Worked Example
The following is an illustrative example of how fees are calculated for a single product sale. Stripe fees are indicative only.
* This example is illustrative. Actual Stripe fees depend on card type, country of issue, and current Stripe pricing. GST obligations are the seller's responsibility.
FAQs
Is commission charged on shipping?
No. The 10% platform commission is only applied to the product unit price (ex-GST). The full shipping amount collected is passed to the seller.
Are there any listing fees or monthly charges?
No. There are no upfront costs, listing fees, or monthly subscription fees. Commission is only deducted when a sale is made.
What if an order is refunded?
If an order is fully refunded, no platform commission is retained. Stripe may apply their own refund processing fees — refer to Stripe's documentation for details.
Do I need to register for GST to sell on the platform?
GST obligations depend on your individual circumstances and annual turnover. We recommend consulting a tax professional or the Australian Taxation Office (ATO) regarding your GST responsibilities.
Can fees change in the future?
Made in Arnhem Land Marketplace reserves the right to update its fee structure. Sellers will be notified in advance of any changes.
Contact Us
If you have any questions about our fees, commission structure, or payout process, please don't hesitate to reach out to our seller support team.
Made in Arnhem Land Marketplace
Email: support@madeinarnhemland.com.au
Website: madeinarnhemland.com.au